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Solution home
For renters
Booking of motorhome or caravan
10
How do I book a motorhome or caravan at MyCamper?
How do I know if the vehicle is available?
How do I know if a booking is confirmed?
How do I send a message to the owner?
What is the time frame for the owner to respond or confirm your booking request?
View all 10
Check-in/Check-out
2
What is check-in?
What is check-out?
During the trip
6
Can you walk around in the motorhome when it's moving?
Can I change dates or extend my booking?
Who should I contact in the event of damage to the vehicle?
Is it allowed to travel with the motorhome or caravan abroad?
How do I avoid damage during my camping vacations?
View all 6
The rental period
6
How do I add extra driver?
Who can travel with me in the motorhome or caravan?
What does the "rules" mean?
Can children come along and how does it work with a car seat?
How do I know if pets are allowed?
View all 6
Payment
6
Payment system
When should I pay?
Does it cost money to use MyCamper?
How does MyCamper handle the deposit?
How high is the deductible for damage?
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Cancellations
5
What happens if a booking request is terminated or canceled?
How do I cancel my booking request?
Do I have to pay when I cancel my booking request?
What happens if I cancel a confirmed booking and what cancellation policy applies?
What should I do if the motorhome or caravan owner cancels my booking?