During the trip

Can you walk around in the motorhome when it's moving?
No. When traveling in a motorhome, it is important that the intended seats are used and that all passengers wear seat belts. If for any reason you need to l...
Tue, 26 Dec, 2023 at 12:36 PM
Can I change dates or extend my booking?
Yes, you can change the dates or extend your booking, but it must be done through the MyCamper platform. Here are the key points: Extending a Booking: The...
Wed, 19 Feb, 2025 at 10:38 AM
Who should I contact in case of a damage?
If a damage occurs, it is important that you contact the owner immediately. In case of an accident please inform the police.  The conditions for damage ...
Tue, 11 Jun, 2024 at 10:43 AM
How do I avoid damage during my camping vacations?
Even though all vehicles on MyCamper are fully insured, damages often claim a lot of money and time. Most of the damages during camping vacations are relate...
Wed, 8 May, 2024 at 10:48 AM
How can I avoid theft and break-ins during my camping trip?
Your camping trip is approaching quickly and you are already looking forward to it! In order to enjoy your vacation to the fullest, we advise you to inform ...
Wed, 8 May, 2024 at 10:58 AM
How does the refund work if a rental is interrupted due to major damage or a breakdown?
If a rental is interrupted due to a major breakdown or damage that makes the vehicle unusable, renters may be entitled to a partial refund for the unused re...
Tue, 11 Feb, 2025 at 4:28 PM
What happens if I return the vehicle earlier than planned?
Returning the vehicle earlier than planned does not entitle you to a refund unless otherwise agreed with the owner. Always inform the owner in advance and c...
Mon, 17 Feb, 2025 at 11:06 PM