Cancellations
If your booking request is rejected or expired, we encourage you to look for another camping vehicle. You could also send a message to the vehicle owner. Fi...
Wed, 24 Jan, 2024 at 9:37 AM
To withdraw a booking request, go to the booking page. Then click on "Withdraw request". You can, free of charge, withdraw a booking request tha...
Mon, 4 Mar, 2024 at 5:15 PM
No. If you withdraw a booking request before it is confirmed by the owner, you will not be charged for any costs. The amount we blocked on your credit c...
Mon, 4 Mar, 2024 at 5:14 PM
It is always possible to cancel a confirmed booking. Find out how to do that in this article. The Owner can choose which cancellation rules apply to th...
Wed, 24 Jan, 2024 at 10:56 AM
In general vehicle owners can't cancel confirmed bookings. But if the vehicle is sold or damaged we have to unfortunately cancel the booking. In this ca...
Mon, 4 Mar, 2024 at 5:10 PM
In the event of a cancellation, the refund will be automatically processed on the credit card used for the booking through our payment provider, Stripe. ...
Wed, 24 Jan, 2024 at 10:36 AM
To cancel a confirmed booking you need to go on your booking page. Click on "Cancellation". There you'll find an overview of the cancellatio...
Wed, 24 Jan, 2024 at 10:23 AM