If your booking request is rejected or expired, we encourage you to look for another camping vehicle. You could also send a message to the vehicle owner. Fi...

To withdraw a booking request, go to the booking page. Then click on "Withdraw request". You can, free of charge, withdraw a booking request tha...

No. If you withdraw a booking request before it is confirmed by the owner, you will not be charged for any costs. The amount we blocked on your credit c...

It is always possible to cancel a confirmed booking. Find out how to do that in this article.  The Owner can choose which cancellation rules apply to th...

In general vehicle owners can't cancel confirmed bookings. But if the vehicle is sold or damaged we have to unfortunately cancel the booking. In this ca...

In the event of a cancellation, the refund will be automatically processed on the credit card used for the booking through our payment provider, Stripe. ...

To cancel a confirmed booking you need to go on your booking page.  Click on "Cancellation". There you'll find an overview of the cancellatio...