Booking

What happens if I cancel a confirmed booking?
If you as a vehicle owner cancel a confirmed booking, the full rental amount will be paid back to the renter. If you cancel a confirmed booking without a va...
Wed, 3 Jan, 2024 at 2:56 PM
How quickly do I need to respond or confirm a booking request?
You as the owner need to confirm or reject a booking request within 24 hours. You will always be notified when you receive a booking request. An email will ...
Thu, 15 Feb, 2024 at 2:21 PM
What happens if the renter cancels a confirmed booking?
You as the vehicle owner get to decide what cancellation policy you wish your vehicle to use. There are three options for cancellation policies on the platf...
Thu, 15 Feb, 2024 at 2:27 PM
What happens if the renter cancels their booking request?
Bookings are not confirmed until you accept them. If the renter cancels their request before you accept, the renter will not be charged and the booking will...
Mon, 4 Mar, 2024 at 4:52 PM
How do I send messages to the renter?
To send a message to a renter, you need to create a profile, list a vehicle and receive a booking request or a message. If you are renting out in a Nordic c...
Thu, 15 Feb, 2024 at 2:52 PM
What do I do if I do not want to rent out the motorhome or caravan for a period?
As a vehicle owner, you choose when your motorhome or caravan is available for rent. There is an availability calendar for your vehicle where you can fill i...
Mon, 4 Mar, 2024 at 4:52 PM
How to do the Check-in?
The renter goes to the vehicle owner or where the vehicle is located, at the agreed time on the day of check-in. The owner starts the "check-in" ...
Wed, 28 Feb, 2024 at 11:38 AM