To message a renter, you must create a profile, list a vehicle, and receive either a booking request or a message from the renter. If you are renting out in a Nordic country, you must be ID verified before responding.

ID Verification by Country:

• Sweden & Norway: Use BankID.
  
• Denmark: Use MitID.
  
• Finland: Use bank details.

How to Send a Message:

Once you receive a booking request, a "Send Message" button will appear; on your Mobile: At the bottom of the screen; on the desktop: On the right side of the page.

Receiving & Responding to Messages

• A notification appears at the top right of the website when you receive a message.
  
• Click "Messages" to open the full conversation.
  
• You will also receive an email notification when a renter contacts you.
  
• The email contains a link to the conversation where you can reply directly.